Solve your problems faster by using Jitbit correctly. In your support request include sufficient information and documentation so we have a clear understanding of the issue you are having. This includes a complete explanation of the problem, with assignment numbers, contact information, and possibly screen shots. But before you put in a Jitbit try rebooting the computer as this will solve a lot of problems.
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“Being defeated is often a temporary condition. Giving up is what makes it permanent.” — Marilyn vos Savant —