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CPA: Are you reading the CPA on every file? Are you checking your work to ensure you have every file 100% correct? The client only […]

Instructions: Are you reading all instructions attached to the attachment tile of your assignment.  OPEN the instructions review, check your work before you return the file.

Apologize when things go wrong = No business is perfect all of the time and mistakes may be made.

Customer service: Are you asking your customers – if you had to rate my service today would it be a 10?  If not, how can I […]