New computers do not come with the most current version of Windows so you will need to run the Windows update before installing any programs like PDAFMS and Mitchell. Click the Start button on the Windows desktop and type ‘updates’. You should find the link ‘Check for Updates’. Click that link then click the ‘Check for Updates’ button. Run the Windows update program until there are none left. The process typically takes about an hour.
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Stay focused. When you’re face-to-face with your customer, make eye contact! Eye contact is crucial in delivering excellent customer service.
Get involved! Use the Volunteer button in the PDAFMS menu ribbon to volunteer for projects, testing, and technology development.